Terms & conditions

  1. Acceptance of the Terms of Service

    Welcome to Fulfilli, owned by Fulfilli SIA (a.k.a. ‘we’ or ‘us’ or ‘Fulfilli’ or the ‘Company’). We are excited to have you a user of our product. The following terms and conditions (collectively, these ‘Terms of Service’) apply to your use of Fulfilli including any content, functionality and services offered on or via Fulfilli (the ‘Website’). The Terms of Service also include our Privacy Policy, that you can review here: privacy policy. We want to keep our relationship with you as lean and informal as possible, but please read the Terms of Service carefully before you start using Fulfilli, because by using the website you accept and agree to be bound and abide by these Terms of Service. Should you disagree with any of the provisions herein, you must leave the website, but please let us know at hello@fulfilli.com. We’ll be happy to hear your comments and suggestions.

  2. Changes to the Terms of Service and the Website

    Fulfilli reserves the right to update the Website and these Terms of Service from time to time, at our discretion and without notice. Nevertheless, this document is public on Fulfilli, and you will be able to track the changes for any new version. Your continued use of the Website following the publishing of updated Terms of Service means that you accept and agree to the changes.

  3. Accessing the Website, Security and Privacy

    We’re working hard on improving Fulfilli, but we can’t guarantee that the Website will be up and running 24/7. We also reserve the right to suspend or restrict access to some features to users. In any case, we will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period, nor for any data loss. To access certain features of the Website you have to register by entering your email and choosing a password as part of our security procedures. You must treat such information as confidential, not disclosing it to any third party. There is a password reset procedure in case you forget your password, but please notify us of any breach of security. We highly recommend to choose a strong password and you log out from your account at the end of every session. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. In the future, you may be asked to provide certain registration details or other information. As custom for internet websites, we reserve the right to disable any user account, at any time in our sole discretion for any or no reason, including, if in our opinion you have failed to comply with any provision of these Terms of Service. We use SSL encrypted browsing for all users, but we cannot guarantee that all use will be secure. We also do not guarantee that the Website or any content provided on the Website is error free.

  4. Purchase of the Fulfilli Service

    If you agree to pay the fee for access to the applicable Fulfilli Service, such fee will be charged by the company designated by you in accordance with the payment method you have chosen for your purchase. If you are paying by credit, by designating a card to be billed, you confirm that you are authorized to make such purchase and that you are the holder of such card (i.e. that the card is issued in your name).

  5. Prices

    Fulfilli may change the price for the Fulfilli Paid Service from time to time. In respect of the Fulfilli Paid Service, such changed price will take effect after the expiry of the then current paid for period (i.e. the term that you have already paid for). Any price change will be communicated to you at least 14 days in advance so that you have an opportunity to elect to not renew. If you do not wish to be bound by such changed price relating to your Fulfilli Paid Service you may terminate your subscription of your Fulfilli Paid Service in accordance with Section 8 (Term and termination). Your continued use of the Fulfilli Paid Service after the communication of such price change to you constitutes an acceptance of such new price.

  6. Automatic subscription renewal

    Your subscription to the Fulfilli Paid Service will automatically renew at the end of each subscription term unless you terminate your subscription prior to the end of such subscription term in accordance with Section 8 (Term and termination). Such renewal will always be for a monthly subscription term, even if the previous subscription term was for a longer period. At the time of renewal the payment method you have designated to be charged for the purchase of the Fulfilli Paid Service will automatically be charged our then current fees for the applicable subscription.

  7. Disclaimer of Warranties, Limitations of Liability and Indemnification.

    Your use of Fulfilli is at your sole risk. The service is provided ‘as is’ and ‘as available’. We disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. We are not liable for damages, direct or consequential, resulting from your use of the Website, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses (including but not limited to attorney’s fees) arising from your violation of any third-party’s rights. You acknowledge that you have only a limited, non-exclusive, nontransferable license to use the Website. Because the Website is not error or bug free, you agree that you will use it carefully and avoid using it ways which might result in any loss of your or any third party’s property or information.

  8. Term and termination

    This Agreement will become effective in relation to you when you create a Fulfilli account or when you start using the Fulfilli Service and will remain effective until terminated by you or Fulfilli. You may cancel your subscription of the Fulfilli Paid Service at any time by visiting your subscription page which termination shall have effect at the expiry of the then-current subscription period that you have already paid for (e.g. one month, one quarter or a year). Fulfilli will not refund any remaining portion of subscription fees you have already paid for. Fulfilli reserves the right to terminate this Agreement or suspend your Fulfilli account at any time in case of unauthorized, or suspected unauthorized use of the Fulfilli Service whether in contravention of this Agreement or otherwise. If Fulfilli terminates this Agreement, or suspends your Fulfilli account for any of the reasons set out in this section, Fulfilli shall have no liability or responsibility to you, and Fulfilli will not refund any amounts that you have previously paid.

  9. Intellectual property

    Fulfilli respects intellectual property rights, and expects you to do the same. The Fulfilli Service and the content provided through the Fulfilli Service is the property of Fulfilli or Fulfilli’s licensors and protected by intellectual property rights (including but not limited to copyright), and you do not have a right to use the Fulfilli Service (including but not limited to its content) in any manner not covered by the Agreement. Furthermore, you must not infringe any third party’s intellectual property rights in using the Fulfilli Service. Further, you may not remove or alter any copyright, trademark or other intellectual property notices contained on or provided through the Fulfilli Service.

  10. Copyright infringement and take down

    If you are a copyright holder who believes that any of the products, services or content which are directly available via the Fulfilli Websites are infringing copies of your work, please let us know. Pursuant to The Digital Millennium Copyright Act, 17 United States Code 512(c)(3), a notice of alleged copyright infringement should be sent to Fulfilli’s e-mail: hello@fulfilli.com.

  11. Technology limitations and modifications

    Fulfilli will make reasonable efforts to keep the Fulfilli Service operational. However, certain technical difficulties or maintenance may, from time to time, result in temporary interruptions. Fulfilli reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, functions and features of the Fulfilli Service with or without notice.

  12. Assignment

    Fulfilli may assign this Agreement or any part of it without restrictions. You may not assign this Agreement or any part of it to any third party.

  13. Entire agreement

    This Agreement together with the Fulfilli Privacy Policy, (the Agreements) constitutes all the terms and conditions agreed upon between you and Fulfilli SIA and supersede any prior agreements in relation to the subject matter of these Agreements, whether written or oral. Any additional or different terms or conditions in relation to the subject matter of these Agreements in any written or oral communication from you to Fulfilli are void. You agree and accept that you have not accepted the terms and conditions of this Agreement in reliance of or to any oral or written representations made by Fulfilli SIA not contained in this Agreement.

  14. English version prevails

    In the event that this Agreement is translated into other languages and there is a discrepancy between the two language versions, the English language version shall prevail to the extent that such discrepancy is the result of an error in translation.